Category Archives: Uncategorized

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An Inside Look at DeKalb CSB Support Services Department

Raising the Bar in Customer Service

DeKalb Community Service Board’s Support Services Department is responsible for operating and maintaining DeKalb CSB facilities and property.  This includes maintenance of the agency’s 67 vehicles and oversight of the agency’s 22 locations, including inpatient clinics, outpatient clinics and residential homes.

The Support Services Department is an essential business asset and helps DeKalb CSB maintain a safe working environment for our clients and employees.   “Our goal in Support Services is to Raise the Bar in Customer Service,” said Andria S. Daniels, DeKalb CSB Director of Support Services.

Support Services encompasses a number of departments including Facilities, Transportation and Health and Safety.

The Facilities Department manages the day to day operations of DeKalb CSB’s 22 locations. This includes maintenance, repairs, routine facility inspections, vendor management, mail services and more.  The department works closely with the Purchasing Team for site equipment purchases and serves as the project lead for all site renovations and capital improvement projects.

The Transportation Department oversees DeKalb CSB’s fleet operations.  This includes training for all agency drivers, oversight of preventive maintenance and repairs, and management of vehicle orders, leases and safety equipment.  To date DeKalb CSB has 67 vehicles in their fleet.

The Health and Safety Department is responsible for planning, establishing and maintaining a variety of health, safety and environmental programs to assure the highest possible degree of safety for DeKalb CSB clients and employees. The department ensures that federal, state and local laws and regulation are continuously observed. The department also regularly conducts on-site inspections and drills to ensure safe conditions and work practices at all locations.

“The Support Services team has gone above and beyond in all areas of Support Services,” stated Andria.  “Together they continue to Raise the Bar in Customer Service.”

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Brighter DeKalb Foundation Launches Residential Program Fire Relief Fund

DECATUR, Georgia – June 6, 2017 – On the morning of Saturday, June 3, 2017, fire destroyed DeKalb CSB’s residential housing units located at a Brookhaven apartment complex.  DeKalb CSB currently leases units in the complex for many clients enrolled in the agency’s Mental Health Residential Program. In all, 11 clients were displaced from their homes and lost all of their belongings as a result of the fire.


In response to the Brookhaven Apartment Fire, Brighter DeKalb Foundation launched the Residential Program Fire Relief Fund to aid DeKalb CSB residents affected by the June 3rd fire.

“Recovery and rebuilding can take some time,”  said Dr. Joseph Bona, Chief Executive Officer of DeKalb CSB.  “Although temporary housing has been secured for all the displaced clients, this fire completely destroyed all of their belongings—including furniture, clothes and personal items. This Fire Relief Fund will directly assist the victims with their immediate needs as they rebuild their lives and work toward their longer term recovery goals.”

Donations are tax deductible and will be used to purchase clothing, shoes, toiletries, furniture and other necessities.  “We appreciate the community’s support as we help these individuals recover a sense of normalcy after the fire.”

Monetary donations can be made payable to the Brighter DeKalb Foundation.
>>Click here to donate today!

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Images courtesy of WXIA

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Enrollment Headshot

DeKalb CSB Employee Spotlight – Janel Allen, Child & Adolescent System of Care Coordinator

As we celebrate May is Mental Health Month, we are helping to spread the word that mental health is essential to everyone’s overall health and well-being, and mental illnesses are common and treatable.

Oftentimes people, especially young people, struggling with mental health concerns develop habits and behaviors that increase the risk of developing or exacerbating mental illnesses, or that could be signs of mental health problems themselves.

Mental disorders are common among children in the United States, and can be particularly difficult for the children themselves and their caregivers.  In the state of Georgia alone, 182,702 children and adolescents live with a serious mental illness.  Just over 20% (or 1 in 5) of youth ages 13-18, either currently or at some point during their life, will have had a seriously mental illness.

We recently discussed children’s mental health with Janel Allen, DeKalb CSB’s Child & Adolescent System of Care Coordinator.  In her role, Janel provides direct care coordination, case management and skill building to youth (ages 3-18) and their families.

What do you enjoy most about your role with DeKalb CSB?

I enjoy making connections and working with other agencies to increase the level of service and resources for children and families in the community, states Janel.

Throughout my work I’ve seen children who didn’t receive opportunities early in life simply because families didn’t know about the services available to them.  I enjoy identifying these gaps and finding resources and solutions to fill them.

Oftentimes parents are afraid to seek help for their child who may be experiencing a mental illness.  What are your thoughts on that?

If your child has any medical issue like asthma or diabetes you would get treatment with no questions asked.   It’s the same thing for any mental health.  At the end of the day treatment reduces symptoms. 

When parents are unsure about treatment we work to educate them about how their child’s quality of life can improve if they receive treatment.  We also work to involve parents in the treatment by making sure that they fully understand the process and purpose for any services.

If a parent has concerns about their child or loved one’s mental or behavioral health what should they do?

If you would like to seek help or speak to someone about difficulties that your child or loved one may be experiencing, contact DeKalb CSB Central Access at 404-892-4646 to speak with an Intake Counselor.   The intake counselor will schedule an in person assessment at our Winn Way Children & Adolescent Intake Office.   From there, the counselor will work with you to identify a location for continued services from one of our three Child & Adolescent Centers:

Clifton Springs
3110 Clifton Springs Road
Decatur, GA 30034

Winn Way
445 Winn Way
Decatur, GA  30030

North DeKalb
3807 Clairmont Road, NE
Chamblee, GA  30341

Learn more about DeKalb CSB’s Children and Adolescent Services here or contact us at 404-892-4646.

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Brighter DeKalb Foundation Selected as CBS46 Charity of the Month

The Brighter DeKalb Foundation was selected as CBS46 Atlanta’s Charity of the Month for the month of April 2017.  The Charity of the Month is part of CBS46 Chief Meteorologist Jim Kosek’s 3 Degree Guarantee launched in March 2015.

Monday through Friday on CBS46 News at 11, Jim delivers a guaranteed forecast that includes the high temperature for the following day. The next day on CBS46 News at 6pm they will compare the forecast high temperature to the actual high temperature. Each time their forecast high temperature is within three degrees of the actual high, CBS46 will donate $50 to the Brighter DeKalb Foundation.  Donations will support the needs of individuals living with mental illness, addiction and developmental disabilities.

brighter-dekalb-logo-cmykEstablished in 2006, the Brighter DeKalb Foundation is a nonprofit organization in metro-Atlanta established to help youth and adults reclaim their lives by supporting the full continuum of behavioral health and developmental disability services provided by the DeKalb Community Service Board (DeKalb CSB).  The Brighter DeKalb Foundation’s mission is to promote, advance and support the services provided by DeKalb Community Service Board.

WGCL (CBS46) is devoted to making a difference in the community by partnering with nationally recognized and smaller non-profit charities.   We applaud their commitment to our mission and for bringing key issues in our community to light to make a difference.

Click here to learn more about CBS46’s Charity of the Month.

Click here to learn more about The Brighter DeKalb Foundation.

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Re-Enroll in Kroger Community Rewards

Brighter DeKalb Foundation is proud to be a Kroger Community Rewards program recipient.  The Brighter DeKalb Foundation is a non-profit organization in metro Atlanta, Georgia, established to support behavioral health and developmental disability services provided by the DeKalb Community Service Board.

The Kroger Community Rewards program allows customers to register their Kroger Plus Card and start earning money for organizations that impact their lives.

This program requires re-enrollment annually!

Kroger Re-Enroll

To participate in the Kroger Community Rewards Program and assist the Brighter DeKalb Foundation in their efforts to provide support to the DeKalb Community Service Board:

Create Your account

    1. Go to the Kroger page at
    2. Be sure to have your Kroger plus card handy and register your card with your organization after you sign up. If you don’t have a Kroger plus card, they are available at the customer service desk at any Kroger.
    3. Click on register and follow directions to create your account and connect your Kroger card to your online account.

Enroll in Kroger Community Rewards

    1. Go to the Community Rewards page at and sign in to your online account.
    2. Click on “Enroll Now.”
    3. Enter the Brighter DeKalb Foundation’s NPO number (54818) or name.
    4. Select Brighter DeKalb Foundation from the list and click on “Enroll.”

Shop as Usual

    1. Every time you shop at Kroger or Kroger Fuel stations, swipe your Kroger Plus Card, or input the phone number associated to your card.
    2. Purchases will not count for the Brighter DeKalb Foundation until after you register your card.
    3. With your help, every purchase can make a difference for the DeKalb Community Service Board!
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Closing Notice

Our offices will be closed on Monday, January 16th in honor of Dr. Martin Luther King Jr. Day.  Contact 404-892-4646 for immediate assistance.  If your matter is life threatening call 911.

We will re-open, with normal business hours, on Tuesday, January 17th.

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Presenter - Funda Yilmaz

DeKalb CSB Offers Free Introduction to Trauma Trainings

Registration is Now Open!

Introduction to Trauma Training

Friday September 30th


Friday October 7th
1:00pm- 5:00pm

Richardson Building – Bohan Auditorium
445 Winn Way
Decatur, Georgia  30030

Presenter: Funda Yilmaz, LPC
Cost: Free

This free training is for individuals without a clinical background.  

No CEU’s are offered for this course.

Participants will be provided with:

  • an overview of the impact of trauma on the development and behavior of children for non-clinical child welfare, educational and law enforcement professionals,
  • an overview about ways professionals can respond to traumatized children and families in a trauma-sensitive manner for non-clinical child welfare, educational and law enforcement professionals,
  • resources about nationally available resources for traumatized populations.

Learn More.

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Presenter - Melinda Paige

Registration Now Open – Essentials of Trauma Competency Training Series

The Essentials of Trauma Competency Training Series: The Beliefs, Knowledge and Skills of the Trauma Competent Counselor

Two-Part Training:

Saturday, September 24, 2016, 9:00 am – 3:30 pm
Saturday, October 15, 2016, 9:00 am – 3:30 pm

Presenter:  Melinda Paige, PH.D, LPC, CPC, NCC
Bohan Auditorium, 445 Winn Way Decatur, GA 30030

CEU’s available.

The Essentials of Trauma Competency Training Series: The Beliefs, Knowledge and Skills of the Trauma Competent Counselor is a two-day training designed to provide counselors with the skills and resources they need to effectively deal with trauma.

Part I:  Trauma competent counselors will apply trauma informed beliefs, foundational trauma knowledge and knowledge about evidence-based, trauma focused interventions to clinical practices.

Part II:  Trauma competent counselors will apply trauma focused clinical skills and evidence-based interventions to their clinical practice.

Learn More.
Register Today.

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FDHA Health Summit: Violence America’s Challenge

The Fulton-DeKalb Hospital Authority will host community follow up forums in DeKalb and Fulton County to address issues of violence in the community.  The goal is to help attendees discover, discuss and implement positive solutions to reduce violence.

DeKalb County Forum
January 21, 2016
6:00pm – 8:00pm
Porter Sanford Performing Arts and Community Center

Fulton County Forum
January 27, 2016
6:00pm – 8:00pm
Villages at Carver Family YMCA

Sessions are suitable for adults and youth.
Admission is FREE but registration is required.
Click here to learn more and register today!

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Mailing: PO Box 1648, Decatur, GA 30031
General information: 404.294.3834
Appointments, referrals and crisis support: 404.892.4646

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